Privacy Policy

Privacy Policy for Greenwood Village Biofeedback Therapy

Introduction

Welcome to Greenwood Village Biofeedback Therapy’s online presence at https://greenwood-village-biofeedback-therapy.denvermentalhealthcare.com. We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This Privacy Policy provides a detailed overview of our practices regarding the handling of personal information, ensuring transparency and compliance with global data protection regulations.

Scope

This policy covers all aspects of our online platform, including but not limited to:

Please note that this policy does not extend to external links, third-party platforms, or services accessed from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact and process your information when:

  1. Using Our Services: As an authorized user, accessing and utilizing our applications and online tools.
  2. Visiting Our Websites: Browsing or interacting with any of our websites linked to this policy.
  3. Communication: When you engage with us via email, phone calls, text messages (SMS), newsletters, or other communication channels.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details required for creating and managing your user account, such as name, username, and password.
  • Payment Details: Securely stored payment information used for transactions on our platform.
  • Financial Records: Financial data related to services or products purchased from us.
  • Purchase History: Records of your purchases, including order numbers and transaction dates.
  • Mobile Device IDs: Unique identifiers from your mobile devices when you use our mobile applications.
  • Location Data: Information about your geographical location when you interact with our location-based services.
  • Feedback and Reviews: Content you provide through surveys, feedback forms, or product reviews.
  • Social Media Profiles: If you choose to log in using social media accounts, we may collect data from those platforms (subject to their privacy policies).
  • Product Preferences: Information about the products you view, search for, or purchase on our website.

We gather this data through multiple sources, including direct user input, automated technologies within our applications, and third-party service providers who assist us in providing services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for website functionality, allowing core features like account login.
  • Preference Cookies: Remembering user preferences to provide customized experiences.
  • Analytics Cookies: Tracking website usage to improve our services and understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and the purposes for which the data was collected:

  • Personal data is retained as long as necessary for the fulfillment of legitimate business interests or compliance with legal obligations.
  • Upon completion of these purposes, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Employing encryption for data in transit and at rest to protect sensitive details.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

Greenwood Village Biofeedback Therapy does not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Data Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access and Rectification: The right to request access to your data and make corrections if it is inaccurate or incomplete.
  • Erasure and Restriction: In certain circumstances, you can ask for the deletion of your data or restrict its processing.
  • Data Portability: The ability to obtain and transfer your personal data to another controller.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory practices.

To exercise these rights, please contact our dedicated privacy team through the channels provided below. We will respond to your requests in a timely manner as per applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any inquiries, data-related requests, or to exercise your rights, please reach out to our privacy team:

  • Email: contact@greenwood-village-biofeedback-therapy.denvermentalhealthcare.com
  • Mail: Greenwood Village Biofeedback Therapy, Privacy Team, [Address]